At the Airport

Here we are at Tampa airport waiting to board our flight to Dulles where we will meet up with the Stamps and continue on to Dulles. Mike is on the phone with a Verizon agent trying to activate an international phone that will have his phone number while we are in France. It's a great program for Verizon customers but the customer service is appalling. I ordered the phone on Aug 28. The agent said he couldn't process the order until the 31st but would do so then. The phone would arrive on the Sept 2nd. Didn't happen. I called Verizon and found the order was never placed. That CS rep said they would send it out priority overnight. I would receive it yesterday. Didn't happen. I called. They said sorry but it had to have a supervisor approval so it was sent out on the 3rd. It would arrive by FedEx on the 4th, today. Too bad we would have already left! We could go to a Verizon store and buy a global phone! Thirty minutes before the airport shuttle arrived a special FexEx truck shows up with the phone. It has to be charged before it is activated. Fortunately we found a workstation near our gate and it is now charged. But the instructions on how to activate it didn't work. Hence Mike is on the phone with Verizon. But thinks are definately looking up. How bad can things be if you are one your way to 3 weeks in Burgandy and Provence? The next post should contain pictures of the Louvre and the Eiffel Tower.